Hi, I'm RIAM
I'm a UX researcher and product designer with a focus on qualitative research and interaction design. I believe good design helps people achieve their goals with minimal effort. I aim to build impactful, intuitive, and engaging products by understanding the goals, constraints, and attitudes of the people involved. My process is user-centered, starting with generative research to understand user problems, and iterating through prototypes based on usability testing.
I have a Master's degree from Carnegie Mellon University, majoring in Human-Computer Interaction and a Bachelor's degree from the University of Virginia, majoring in Computer Science, Computer Engineering, and Electrical Engineering with minors in Engineering Business, Science & Technology Policy, and Applied Mathematics.
Previously, I worked as a Business Intelligence consultant, conducting user research, and designing and engineering the interface of interactive data visualizations and enterprise analytics software for clients across multiple industries, such as retail and insurance, and in multiple departments such as marketing, merchandising and finance.